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Step 3 of 8 – Reinforce Positive Behavior (Building a High-Performing Culture)

This may sound too simple, but it works.  All living things respond to outside stimuli.  We move away from pain.  When that stimuli is positive, it causes us to continue doing whatever it was that caused the positive action.  We see it with our pets.  We see it with our children.  We see it with… Continue reading Step 3 of 8 – Reinforce Positive Behavior (Building a High-Performing Culture)

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Step 2 of 8 – Clarify Values and Communicate the Daily

Similar t step 1, clarifying values means having a real 2-way discussion with the members of your team.  TOGETHER define the future and final-state values that you all will embrace.  It is important that these values are not thrust upon them from above (the boss or the organization), but that they have a hand in… Continue reading Step 2 of 8 – Clarify Values and Communicate the Daily

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Step 1 of 8 for Building a High-Performing Culture -Defining What it Looks Like

Before you and your team can begin the journey to high-performance, you all must know where you are going.  You wouldn’t start driving across the United States without knowing the final destination, would you?  (Not many of us trust a GPS that much.)  Everyone in the department is such a major contributor to the culture… Continue reading Step 1 of 8 for Building a High-Performing Culture -Defining What it Looks Like

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5 traits of a high-performance culture — and 8 steps to start building one today

This is not just another run-of-the-mill article about how to be better.  Most that I read are laced with platitudes and universal truths that everybody reading it nods their head in agreement when reading.  But When it gets down to turning those ideas into actionable steps that really can make some meaningful changes, the article… Continue reading 5 traits of a high-performance culture — and 8 steps to start building one today

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The 3 most effective words in healthcare ads

Written by Brooke Murphy | May 17, 2017   Marketing plays an important role in influencing consumer healthcare decisions. Predictably, some healthcare messaging, media forms and strategies resonate more with consumers than others — but the ones that resonate most may surprise you. The “2017 Southwest Healthcare Marketing Report: Consumer Perceptions & Attitudes” surveyed roughly 500 consumers… Continue reading The 3 most effective words in healthcare ads

Best · Career Tips

Joint Conference of the SC and GA Associations Starts Today

HTMA-South Carolina and HTMA-Georgia are having their joint educational and networking conference today.  We all meet in Columbia, SC for a day of vendors, classes, sharing horror and success stories.   We’ll all be finished by about 5 PM so most people can be home to enjoy most of their weekend.  Mark your calendars.  Next… Continue reading Joint Conference of the SC and GA Associations Starts Today