Safety · Security

Tips for preventing Phone Scams

With an increase in the number of phone based social engineering scams, keep the following basic strategies in mind to avoid being scammed or having your information compromised:

• If you see a missed call from an unknown number on your personal or professional device, do not call back. Your account could be charged if you return the call.

• Hang up if you hear no response after a few seconds of picking up the phone.

• Do not trust your caller ID. Be aware that even if your caller ID displays the phone number and/or name of a legitimate person or company, the call is not necessarily coming from that number.

• Never provide credit card information or other private information to anyone who calls you.

• If you receive a phone call and someone immediately asks, “Can you hear me?” hang up. This recent scam uses your recorded “yes” response to authorize purchases.