In case you are interested, there is a bill before the United States House. It would require Independent Service Companies to begin tracking complaints, investigating them, and making periodic reports to the FDA concerning them.
It is a little difficult to follow, because it refers to changed to be made to other acts and subsections, etc. So I downloaded those parts that were referred to and made the changes that the Bill called for. I made the changes in RED. I then saved them and have them posted, along with the original House Bill 2118 at the links below. Please feel free to access them to learn more about what is beng asked in this bill. Some feel that it is the first step down a slippery slope of manufacturer take-over, but I can’t see anything bad in this single bill. Please judge for yourself.
CLICK HERE to download the bill and the changed FDA Rules.